All service industries are leveraging on chatbot technologies to provide new dimensions to their existing product and services channels in delivering round the clock service capabilities. To attract millennials and increase return on investments by reducing operating cost and fostering digital transformation and automation, companies are looking for ways to deploy chatbots to handle tasks in a more seamless way.
With Ask SITI, users can ask questions and have th Bot instantly provide answers from the Knowledge Base – regardless of whether the questions are in English, Malay, Manglish or any other popular foreign languages